Workplace communication skills: active listening, public speaking, professional writing and email, digital communication, and working with teams and customers.
Workplace English for trainees and staff: professional emails, meetings and presentations, telephone and customer-service language, reports and summaries, CVs and interviews. CEFR B1 to B2.
Practical cyber security for PAAET staff and trainees: threats, passwords and multi-factor authentication, phishing and social engineering, safe email and browsing, mobile and Wi-Fi security, protecting data and privacy, and how to report an incident.
Project management fundamentals for public-sector teams: the project lifecycle, charters, scope and work breakdown, scheduling with Gantt charts, stakeholders and risk, monitoring and closing, using Kuwaiti examples.